You’ve Got Questions?
We’ve Got Answers.
General
As one of our amazing Customers, when you log into your Customer Account you will find your REFERRAL LINK up on the top bar of our website.
Simply share YOUR link with a NEW CUSTOMER and when they make a purchase, they save 5% off their order immediately! You will also get an SGL CREDIT on your account for 5% of their order. It will be waiting for you on your next order!
SGL credits are calculated when the new customer order is completed in your referral link and is based on the total after discounts, and before tax & shipping. This program is subject to change without notice. Void where prohibited. No cash value.
Feel free to reach out to us at info@shesgotleggz.ca if you have any questions.
Orders and Shipping
For our American friends, your orders will be processed in Canadian currency and your credit card will convert them to your own.
We’ve established competitive rates for Canadian provinces and have various US shipping options available. To see our shipping rates, check out more questions below.
When your shipment leaves our warehouse, you will receive your Tracking Number so you can keep a close eye on your precious cargo with the carrier.
Possible delays due to seasonal or holiday volumes, weather delays, or covid related issues may occur. Our shipping partners are committed to making your packages arrive as quickly as possible.
- $10 FLAT RATE shipping in Ontario
- $11 FLAT RATE for the rest of the Canadian Provinces.
- $20 FLAT RATE for our Canadian Territories.
- CAD$15 flat rate shipping for all contiguous U.S. States
- CAD $25 FLAT RATE shipping to Alaska or Hawaii.
Returns
Of course we want you to LOVE your purchase, so we offer a 30 Day Guarantee! Items must be unworn and returned with tags still attached within 30 days of purchase. We offer refunds within 10 days of purchase, and credits up to 30 days. Refund or credit amount will be for the price paid plus tax.
With the fluid nature of our products, we can’t guarantee that a replacement product will still be available, but credits can be used on any of our awesome items. Due to the seasonality of our product, all sale items are final sale. For hygiene reasons we cannot accept returns on earrings and hair related items.
A Return Request is required for all returns. Please see our FAQ “How Do I Complete a Return Request”. Once approved, please include your ticket number with your returning items.
Please contact the Independent Stylist directly regarding returns.
If you purchased on the corporate site or if have any questions:
Please use our CONTACT US form or email info@shesgotleggz.ca with your name, email address, phone number, order number, and reason for your return.
Possible outcomes:
1. We may need more information from you, so we’ll be in touch.
2. Sometimes, your request may be denied – don’t worry, we’ll break it to you gently.
3. Your Return Request is authorized – alright, let’s make this right! At this point you should mail it back to us and we will inspect it when we receive it. Any damaged, or untagged products are not eligible for returns. We cannot accept COD orders. Mail your items back, within 5-7 business days, with your authorized Return Request to:
She’s Got Leggz inc.
Attention: Returns
C8-3375 North Service Road
Burlington, ON L7N 3G2
Once all of the product and information necessary to process your request has been received and approved, we aim to have your credit processed within 5-7 business days.
Items must be unworn and returned with the tags still attached. All sale items are final sale.
A Return Request is required for all returns. Please see our next FAQ “How Do I Complete a Return Request”. Once approved, please include your ticket number with your returning items.
Leggings Size Chart
Our size charts are here to help guide you to the size most likely to fit.
Leggings Inseam: 27-28″
Capri Leggings Inseam: 18-20″
Kids Leggings Inseam: 16-24″
Kids Capri Leggings Inseam: 8.5-15″
Size | Numeric |
---|---|
Petite | 00-4 |
One Size | 4-12 |
Curvy | 14-22 |
Curvy+ | 22-26 |
Kids 2-5 | 2-5 years |
Kids 6-10 | 6-10 years |
Kids 10-12 | 10-12 years |
Tops & Dresses Size Chart
Our size charts are here to help guide you to the size most likely to fit. Because every body is different, we are adding a ‘How it Fits’ section in the description of our tops and dresses. You can find the length of our tops and dresses in their product description.
Size | Numeric | Bust | Waist |
---|---|---|---|
SM | 4-6 | 34-36″ | 28-29″ |
MD | 8-10 | 36-38″ | 30-31″ |
LG | 12-14 | 39-41″ | 32-35″ |
XL | 16-18 | 41-43″ | 36-39″ |
1X | 18-20 | 44-46″ | 40-43″ |
2X | 22-24 | 47-50″ | 43-46″ |
3X | 26-28 | 51-54″ | 46-49″ |
Women’s Bottoms Size Chart
Our size charts are here to help guide you to the size most likely to fit. Because every body is different, we are adding a ‘How it Fits’ section in the description of our tops and dresses. You can find the length of our women’s bottoms in their product description.
Size | Numeric | Waist |
---|---|---|
SM | 4-6 | 28-29″ |
MD | 8-10 | 30-31″ |
LG | 12-14 | 32-35″ |
XL | 16-18 | 36-39″ |
1X | 18-20 | 40-43″ |
2X | 22-24 | 43-46″ |
3X | 26-28 | 46-49″ |
Men’s PJs Size Chart
Our size charts are here to help guide you to the size most likely to fit.
Size | Elastic Waist | Inseam |
---|---|---|
SM | 28-31″ | 31-32″ |
MD | 32-35″ | 32-33″ |
LG | 36-39″ | 32-33″ |
XL | 40-43″ | 33-34″ |
Men’s Tops Size Chart
Our size charts are here to help guide you to the size most likely to fit.
Size | Chest |
---|---|
SM | 35-37″ |
MD | 38-40″ |
LG | 41-43″ |
XL | 44-46″ |